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Error "Unable to connect to your data because the Initial SQL parameter 'LoginUser' isn't supported" When Connecting to Teradata from Tableau Prep Builder


Published: 14 Feb 2020
Last Modified Date: 14 Feb 2020

Issue

When connecting to Teradata from Tableau Prep Builder, following error occurs.

Unable to connect to your data because the Initial SQL parameter 'LoginUser' isn't supported.
Unable to connect to the Teradata server "xxx". Check that the server is running and that you have access privileges to the requested database.

Environment

  • Tableau Prep Builder 2019.4.2
  • Teradata

Cause

This issue (ID 1046987) has been fixed in a recent version of Tableau Prep.
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