Error "Unable to connect to the data source (...) SSL connect error" Opening Google BigQuery Workbook
Published: 25 May 2017
Last Modified Date: 27 Apr 2018
IssueWhen accessing a workbook on Tableau Server connected to Google BigQuery, it takes a long time to load and the following error occurs:
Unable to connect to the data source. Try connecting again. If the problem persists, disconnect from the data source and contact the data source owner. Internet communication error: SSL connect error (www.googleapis.com) Unable to connect to server “”. Check that the server is running and that you have access privileges to the requested database.
- Tableau Server
- Google BigQuery
ResolutionAs a troubleshooting step, check whether you can access "https://www.googleapis.com/auth/bigquery" on the affected computer using an internet browser.
Work with your internal IT to ensure that your firewall or antivirus allows communication to "https://www.googleapis.com/auth/bigquery".
CauseCommunication with Google BigQuery blocked by firewall or antivirus.