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Error "Unable to complete action" When Updating Excel Data Source


Published: 06 Mar 2020
Last Modified Date: 08 Mar 2020

Issue

When trying to update the location of an Excel data source by using the Edit Connection command, the following error may occur:

Unable to complete action
Internal Error - An unexpected error occurred and the operation could not be completed.

Environment

  • Tableau Desktop 2019.1 or later versions
  • Excel

Cause

The original data source uses the Legacy Excel connection. Starting in Tableau 2019.1, new Legacy Excel connections can no longer be created.
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