KNOWLEDGE BASE

Error "Unable to complete action" Refreshing Extract in a Workbook that Uses a Cluster


Published: 31 Aug 2018
Last Modified Date: 31 Aug 2018

Issue

When you refresh an extract in a workbook that uses a cluster, the following error occurs:
Unable to complete action
Internal Error - An unexpected error occurred and the operation could not be completed.

Environment

Tableau Desktop 2018.2.0

Resolution

Try one of the following workarounds:
  • Refresh the extract from “Data Source” pane
  • Open workbook in older version of Tableau Desktop version such as 2018.1.4 or 2018.1.3

Cause

This behavior is related to a known issue which is currently under investigation.
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