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Error "There are multiple connections to QuickBooks Online using these credentials. Close the other connections and then try again: (3200)" Refreshing Quickbooks Data Sources


Published: 03 Jul 2019
Last Modified Date: 31 Jul 2019

Issue

When refreshing published QuickBooks data sources, the following error may occur:

Intuit API Authentication error Message: There are multiple connections to QuickBooks Online using these credentials. Close the other connections and then try again: (3200)"

 

Environment

  • Tableau Online
  • Tableau Server
  • Intuit QuickBooks Online

Resolution

To work around this issue, space out your refresh schedule to limit the number of refreshes that occur concurrently.

Cause

Quickbooks Online does not allow for concurrent connections.

Additional Information

If the behavior continues after adjusting refresh schedules, it may be helpful to contact Quickbooks support. 
 
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