KNOWLEDGE BASE

Error "The server encountered an unexpected error processing the request. Look at the server logs for more information." in TSM on Windows


Published: 21 Aug 2018
Last Modified Date: 18 Sep 2018

Issue

After upgrading or installing Tableau Server, an error appears in the TSM UI which prevents you from interacting with TSM: 

The server encountered an unexpected error processing the request. Look at the server logs for more information.

 

Environment

  • Tableau Server 2018.2.0
  • Windows

Resolution

Upgrade to Tableau Server 2018.2.1
 

Cause

This behavior is related to a known issue with ID 813245 which has been corrected in more recent releases.
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