Issue
When attempting to activate a license key, the following error may occur:The license key you entered is for <OEM NAME>, which doesn't match the product you want to activate
Last Modified Date: 01 Jun 2018
The license key you entered is for <OEM NAME>, which doesn't match the product you want to activate
Environment
- Tableau Server
- Tableau Desktop
Resolution
Work with the Portal Administrator, so that he/she can log in to the Tableau Customer Portal to access the correct OEM build.Cause
The license key being used is an OEM license key and is not valid for activation on a standard release build of the product.Thank you for providing your feedback on the effectiveness of the article.
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