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    Error "Error: That page could not be accessed. The Search & Browser Server is down" Accessing Tableau Server

    Published: 20 Jan 2016
    Last Modified Date: 11 Apr 2018

    Issue

    After restarting Tableau Server machines Tabadmin status -v shows all processes running, but when accessing any content such as workbooks, projects, or  datasources, the following error occurs: 
    Error: That page could not be accessed. The Search & Browser Server is down.

    Environment

    Tableau Server

    Resolution

    1. On the computer running Tableau Server, open a command prompt as an administrator. 
    2. Navigate to the Tableau Server bin directory, located by default at C:\Program Files\Tableau\Tableau Server\<version>\bin , and enter the following commands in order: 
    Tabadmin stop
    Tabadmin ziplogs (The next command cleans up Server logs)
    Tabadmin cleanup --reset-coordination
    Tabadmin config
    Tabadmin reindex

     
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