Error "Tabprotosrv cannot start or shut down unexpectedly" When Refreshing Extracts via Tableau Bridge

Issue

Extract refresh jobs via Tableau Bridge may fail with the following error messsage:

status code = 3001
IPC_NamedPipe::Select(WaitForMultipleObjects): Timeout. Tabprotosrv cannot start or shut down unexpectedly.

Environment

Tableau Bridge 2023.2
Windows

Resolution

On the Tableau Bridge computer, install the database driver required for the data source.

To get the driver, go to the Driver Download page. Make sure to filter the list on the Windows operating system and use the instructions listed for the latest version of Tableau Desktop.

Cause

Tableau Bridge uses Tableau connectors to connect to different databases to maintain data freshness. Some connectors require drivers to communicate with the databases.