Error "TableauException: Unknown VisualID" Previewing or Opening Story in Workbook

Published: 19 Sep 2014
Last Modified Date: 09 Sep 2015


When previewing or opening a story in a workbook published to Tableau Server, the following error might occur:

TableauException: Unknown VisualID


Tableau Server 8.2.3 and earlier versions


Option 1

Upgrade to Tableau Server 8.2.4 or a later version. For more information, see Upgrading Tableau Server.

Option 2

Select another story point before publishing workbook.


This behavior is a known issue that has been corrected in more recent releases.

Additional Information

Issue only reproduces if certain story point is selected during publishing. Selecting another story point allows workbook to work as expected on Tableau Server.
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