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Error "TableauException: Error parsing command parameter value string" Occurs When Downloading Dashboard As An Image


Published: 02 Jul 2021
Last Modified Date: 06 Jul 2021

Issue

Error "TableauException: Error parsing command parameter value string" occurs when downloading a dashboard as an image with the scrollbar out of its original position.
If the scroll bar is in its original position (leftmost), there is no issue.
 

User-added image

Environment

  • Tableau Server 2020.4 - 2021.2
  • Tableau Online
  • Chrome, new Edge (Chromium-based)

Resolution

Workaround 1:
Pull the scrollbar back to the original position, and then download it again.

Workaround 2:
Use IE or Firefox instead.

 

Cause

The issue is under investigation by the Tableau development team.
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