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Error "Tableau Server could not authenticate you automatically" When Using SSPI With Tableau Desktop


Published: 27 Jul 2021
Last Modified Date: 16 Sep 2021

Issue

When trying to sign in to Tableau Server in Tableau Desktop using Windows Credentials, the following error may occur:

Tableau Server could not authenticate you automatically.
Sign in using your Tableau Server credentials.

Environment

  • Tableau Server 2021.1
  • Tableau Desktop 2021.1, 2021.2

Resolution

This behavior is caused by a defect, ID 1294751, which is currently under investigation.

Use one of the following workarounds to resolve the issue:

Option 1

  1. Right-click the Tableau Desktop 2021.1 desktop shortcut, and select Properties.
  2. On the Shortcut tab, in the Target field, append -DOverride=AuthenticationDialogWebEngine:off - so it reads:
"C:\Program Files\Tableau\Tableau 2021.1\bin\tableau.exe" -DOverride=AuthenticationDialogWebEngine:off

3. Click OK to save the change.
4. Use this shortcut to launch Tableau Desktop 2021.1.

Option 2

1. Open Command Prompt and navigate to the Tableau Desktop 2021.1 binary folder:
cd C:\Program Files\Tableau\Tableau 2021.1\bin\

2. Enter the following command to start Tableau Desktop 2021.1:
tableau.exe -DOverride=AuthenticationDialogWebEngine:off

Cause

This issue is currently under investigation.
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