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Error "Tableau Server cannot complete the operation because the repository is not available. Wait a few minutes and then try to publish again."  When Publishing to Tableau Server using Web Data Connector


Published: 04 Jan 2018
Last Modified Date: 24 Apr 2018

Issue

When attempting to publish a workbook or data source that uses a Web Data Connector, the following error might occur and you are not able to publish the workbook: 

"Tableau Server cannot complete the operation because the repository is not available. Wait a few minutes and then try to publish again." 

If you are using earlier versions of Tableau Desktop , you may instead receive one of the following errors: 

Tableau Server cannot complete the operation because the repository is not available. Wait a few minutes and then try to publish again.
"org.hibernate.exception.DataException: could not execute statement" 

or
Internal Server Error
PersistenceException



 

Environment

  • Tableau Server
  • Web Data Connector

Resolution

As a Tableau Server Administrator, upgrade to Tableau Server 2018.1. For more information, see Upgrading Tableau Server in Tableau Help. 
 

Cause

This behavior is related to a known issue (ID: 697231) which has been fixed in a recent release of Tableau Server.
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