KNOWLEDGE BASE

Error "Tableau Prep Conductor must be enabled on your site settings to schedule flows"


Published: 25 Apr 2022
Last Modified Date: 08 Jun 2022

Issue

When you attempt to use a Run Flow Now API call, the following error occurs: 

<?xml version='1.0' encoding='UTF-8'?>

<tsResponse xmlns="http://tableau.com/api" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://tableau.com/api https://help.tableau.com/samples/en-us/rest_api/ts-api_3_15.xsd">

    <error code="403004">

        <summary>Forbidden</summary>

        <detail>Tableau Prep Conductor must be enabled on your site settings to schedule flows. Contact your administrator.</detail>

    </error>

</tsResponse>


 

Environment

  • Tableau Cloud
  • Tableau Server

Resolution

Option 1: 
Run your flow manually, using the UI. 

Option 2: 
Contact your Tableau Account team to get access to the Data Management add-on. 
 

Cause

The Data Management add-on is required in order to schedule flows via Rest API. 
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