Error: "Tableau has stopped working" and Tableau Desktop Quits Unexpectedly When Opening Workbooks Created in a Previous Version

Published: 19 Oct 2016
Last Modified Date: 26 Apr 2018


When opening workbooks created in a previous version of Tableau Desktop (9.3 and prior) in the 64-bit version of Tableau Desktop 10, Tableau quits unexpectedly and returns error message:
"Tableau has stopped working"


Tableau Desktop 10 64-bit


Option 1

Upgrade to Tableau Desktop 10.0.3. For more information, see Upgrading Tableau Desktop.

Option 2

Download and install the 32-bit version of Tableau Desktop 10.


This behavior is related to a known defect (ID: 558272) that has been fixed in the release 10.0.3 of Tableau Server.
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