KNOWLEDGE BASE

Error "Tableau failed to create an extract" upon connecting to Salesforce


Published: 09 Aug 2022
Last Modified Date: 15 Aug 2022

Issue

Upon connecting to Salesforce data source from Tableau Deskop, drag a table to the canvas, and if the table has more than 1 million rows, after 10-12 minutes query, the error occurs: "Tableau failed to create an extract" 
 

Environment

  • Tableau Desktop 2022.1.2
  • Tableau Cloud
  • Salesforce.com

Resolution

Workaround

Reduce the salesforce table dataset or export to CSV file.
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