KNOWLEDGE BASE

Error "Tableau doesn't support extract refreshes for one or more data sources in your workbook" Refreshing Cross-database Joins in Tableau Online


Published: 26 Mar 2018
Last Modified Date: 23 Dec 2019

Issue

When refreshing a published data source or workbook using a cross-database join between a cloud-hosted and on-premises data source, the following error occurs:
 
Tableau doesn't support extract refreshes for one or more data sources in your workbook (errorCode=60007).

Or
[Workbook Name] of data source is not in the list of types allowed for refresh. Refresh skipped. (errorCode=60007)

Environment

  • Tableau Online 
  • Cross-database Joins
  • On-Premises and Cloud-Hosted Data Sources

Cause

One or more of the data connections used in the join is not supported for connecting directly from Tableau Online.
Did this article resolve the issue?