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Error "Tableau doesn't support extract refreshes for one or more data sources in your workbook" Refreshing Cross-database Joins in Tableau Cloud


Published: 26 Mar 2018
Last Modified Date: 08 Jun 2022

Issue

When refreshing a published data source or workbook using a cross-database join between a cloud-hosted and on-premises data source, the following error occurs:
 
Tableau doesn't support extract refreshes for one or more data sources in your workbook (errorCode=60007).

Or
[Workbook Name] of data source is not in the list of types allowed for refresh. Refresh skipped. (errorCode=60007)

Environment

  • Tableau Cloud 
  • Cross-database Joins
  • On-Premises and Cloud-Hosted Data Sources

Cause

One or more of the data connections used in the join is not supported for connecting directly from Tableau Cloud.
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