Issue
When you try to refresh an extract published to Tableau Online by using the Tableau Data Extract Command-Line Utility, the following error might occur:Tableau Data Engine Error: 4: Invalid Command: Database: Path Does Not Exist
Last Modified Date: 28 Jul 2015
Environment
- Tableau Online
- Extracts
Resolution
One of the following troubleshooting steps might resolve this issue:- Remove the @<data source provider>.com part of the username from the --source-username option in the command.
For example:
--source-username <username>@<data source provider>.com
Would become:
--source-username <username> - Verify that all the fields necessary to connect to the data source are included in the command-line script, including --source-username and --source-password.
- Verify that the computer running the command has permission to access the file path specified for --original-file.
- Verify that the --original-file path is using the server name and not the drive name. For example, the command should begin with \\<servername>\ rather than D:\.
Cause
The Tableau Extract Refresh Utility is unable to connect to the data source.Thank you for providing your feedback on the effectiveness of the article.
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