Error "uncaught TypeError: tabBootstrap.ViewerBootstrap.get_instance(...).get_sessionBeingCleared is not a function" and "Time Out" Error occur When Viewing Full Data

On Tableau Server 10.5 and Tableau Online, when clicking Download > Data > Full Data on some views; the following error might occur:

"uncaught TypeError: tabBootstrap.ViewerBootstrap.get_instance(...).get_sessionBeingCleared is not a function"

Additionally, a "Time Out" error might occur.

Upgrade to Tableau Desktop and/or Tableau Server 2018.1. For more information, see Upgrading Tableau Desktop and Upgrading Tableau Server in Tableau Help.

This behavior is related to a known issue (ID: 751448) which has been fixed in a recent releases of Tableau Desktop and Tableau Server.

Discuss this article... Feedback Forum

All Support