KNOWLEDGE BASE

Error "System error: An error occurred while communicating with data source 'LoomDataSource" Running Flow in Tableau Cloud Due to Memory Constraints


Published: 22 Jun 2023
Last Modified Date: 16 Aug 2023

Issue

The following error occurs intermittently when running flows on Tableau Cloud due to memory constraints with Hyper or Data Server processes: 

System error: An error occurred while communicating with data source 'LoomDataSource'
Service Unavailable. Check to make sure the service is running.

Environment

  • Tableau Cloud
  • Flow Refresh

Cause

This issue is under investigation by the Tableau Development team and is Known Issue with ID W-12925957.

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