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Error "(...)SSL_connect: unknown protocol" When Connecting with SSL to Hortonworks Hadoop Hive Server


Published: 21 May 2018
Last Modified Date: 21 May 2018

Issue

When connecting to the Hortonworks Hadoop Hive with the option Require SSL checked, the following error might occur: 

[Hortonworks][Hardy](34) Error from server: SSL_connect: unknown protocol. 

Environment

  • Tableau Desktop 10.2
  • Hortonworks Hadoop Hive

Resolution

Work with your database administrator to:
  1. Confirm that the database server is not configured for SSL connections
  2. An then, make the connection without checking the Require SSL option

Cause

The Hortonworks server is not configured to use SSL.
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