Error "Source character set not supported by client" Or Blank View Displays Accessing Workbooks Using MySQL

Published: 13 Jun 2019
Last Modified Date: 21 Jul 2020


When accessing a published workbook which connect to MySQL data sources, the view will display blank, or the following error will occur: 

[MySQL][ODBC 5.3(w) Driver][mysqld-8.0.15]Source character set not supported by client Unable to connect to the MySQL server "". Check that the server is running and that you have access privileges to the requested database."


  • Tableau Online
  • MySQL


This issue has been addressed on Tableau Online. 
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