KNOWLEDGE BASE

Error "Site needed" when logging into Tableau Online and selecting an active site from Desktop 2021.1


Published: 30 Mar 2021
Last Modified Date: 20 Apr 2021

Issue

When attempting to log into an active Tableau Online site from Desktop 2021.1 an error occurs stating "Site needed" 

Environment

  • Tableau Online
  • Tableau Desktop 2021.1

Resolution

As a workaround, use a previous version of Tableau Desktop (2020.4 or earlier) to sign in to Tableau Online and publish.

Cause

This behavior is related to a known issue that is currently under investigation.

Additional Information

This seems to occur if the users are a member of multiple Tableau Online sites and have a site role of unlicensed on one of the sites.

 

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