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Error "Site needed" when logging into Tableau Cloud and selecting an active site from Desktop 2021.1


Published: 30 Mar 2021
Last Modified Date: 08 Jun 2022

Issue

When attempting to log into an active Tableau Cloud site from Desktop 2021.1 an error occurs stating "Site needed" 

Environment

  • Tableau Cloud
  • Tableau Desktop 2021.1

Resolution

Download and install Tableau Desktop 2021.1.2 or later

Cause

This is a known issue that is fixed in Tableau Desktop 2021.1.

Additional Information

This seems to occur if the users are a member of multiple Tableau Cloud sites and have a site role of unlicensed on one of the sites.

 

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