Issue
When you try to install Tableau Server, the following error might occur:Setup was unable to detect if Tableau Server has started
The following symptoms might also occur:
- When you try to restart or reinstall Tableau Server, the error continues to occur.
- When you run
tabadmin status -v
, the Tableau Server Gateway shows as stopped. - The following entry appears in the C:\ProgramData\Tableau\Tableau Server\data\tabsvc\logs\wgserver\tomcat*.log file:
INFO: An exception happened during JRuby-Rack startup
Input/output error - <drive letter>:/Program Files