KNOWLEDGE BASE

Error: "Session Expired" After Logging in to Tableau Server and Attempting to Load a View


Published: 23 Mar 2018
Last Modified Date: 13 Sep 2019

Issue

After logging in to Tableau Server and attempting to view any page, the user is redirected to the login page again with a "Session Expired" message.

Additionally, the error code displayed in the URL is 46.

Environment

  • Tableau Server
  • Multiple node deployment

Resolution

Ensure that all Tableau Server nodes have the same time and timezone settings by logging into each machine hosting Tableau Server as the Tableau Server Run As user and make sure the time zones and time are set to same value.

Cause

Timezone settings were different on the different Tableau Server nodes (e.g. GMT and IST), causing one of the nodes to "declare" user's session as expired. By default, sessions are set to expire in 4 hours.
Did this article resolve the issue?