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Error "Service Unavailable. Check to make sure the service is running." when publishing workbook


Published: 14 Sep 2022
Last Modified Date: 14 Sep 2022

Issue

When publishing a workbook embedded with Extension from Tableau Desktop 2020.4.18 to Tableau Server Linux 2020.4.2, the following error happens:

An error occurred when publishing the workbook
Error Code: C926DA9F
Service Unavailable. Check to make sure the service is running.

Environment

  • Tableau Desktop 2020.4.18
  • Tableau Linux Server 2020.4.2
  • Amazon Redshift

Resolution

Upgrade Tableau Server to 2020.4.18.
 

Cause

Compatibility issue between Tableau Desktop and Tableau Server.
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