Menu
    KNOWLEDGE BASE

    Error "Server returned nothing" Connecting to Published Data Sources

    Published: 09 Jun 2014
    Last Modified Date: 17 Apr 2015

    Issue

    When you try to connect to a published data source through a load balancer, the following error might occur:
     
    Internet communication error: Server returned nothing (no headers, no data) (<load balancer URL>).

    Unable to connect to the server "<load balancer URL>". Check that the server is running and that you have access privileges to the requested database.

    Environment

    • Tableau Server
    • Tableau Desktop
    • Load balancer

    Resolution

    Enable the X-Forwarded-Proto, X-Forwarded-For, and X-Forwarded-Host headers.
    Note: The X-Forwarded-For header must include the IP addresses of any proxy servers that are traversed between the client and the server.
    For more information, see Cannot Connect to Tableau Server through SSL Proxy.
    Did this article resolve the issue?    
    PRINT THIS PAGE
    Related Links
    Add a Load Balancer
    Attachments

    All Support

    SUPPORT BY PRODUCT
    TOOLS & DOWNLOADS
    INFORMATION
    ASSISTANCE