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Error "Server Error The server encountered an unexpected error processing the request." and TSM is Stuck in a Loop


Published: 11 Mar 2019
Last Modified Date: 20 Sep 2019

Issue

After importing Non-English named SSL certificate file from TSM web interface, the following error occurs and TMS gets stuck in a permanent error loop: 

Server Error
The server encountered an unexpected error processing the request. Look at the server logs for more information.

Environment

  • Tableau Server 2018.2
  • Windows and Linux

Cause

This behavior was related to a known issue (ID: 778953) and it has been fixed in Tableau Server 2019.3 and later versions.
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