KNOWLEDGE BASE

Error "Script error for "built-dojo/tableau/clientweb"" Or "Uncaught Script error for \"vqllegacydojouiweb\"" Accessing Published Views


Published: 18 Feb 2019
Last Modified Date: 16 Jun 2023

Issue

Accessing views on Tableau Cloud/Tableau Server produce one of the below error messages. 

Uncaught Script error for "vqllegacydojouiweb"
http://requirejs.org/docs/errors.html#scripterror; Modules=vqllegacydojouiweb; RequireType=scripterror"

Or

Script error for "built-dojo/tableau/clientweb"
RequireType=scripterror", _innerException: null, _error: Error"

Or

Uncaught Script error for "vqllegacydojoui.debug"
http://requirejs.org/docs/errors.html#scripterror; Modules=vqllegacydojoui.debug; RequireType=scripterror; Original={"isTrusted":true}

Or

Uncaught Script error for "runtimeanimweb"

http://requirejs.org/docs/errors.html#scripterror; Modules=runtimeanimweb;

RequireType=scripterror; Original={"isTrusted":true}

Environment

  • Tableau Cloud
  • Tableau Server
  • Google Chrome

Resolution

Try one of the below options to resolve the problem. 

Option 1 Clear the browser's cache and cookies. 

Option 2 Navigate to chrome://flags and set "Simple Cache for HTTP" to enabled. 

Cause

In some cases, Google Chrome can cache JS resource is in a bad state. 
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