KNOWLEDGE BASE

Error "Publish Failure Workbook file is missing or empty"


Published: 10 Aug 2018
Last Modified Date: 10 Aug 2018

Issue

When publishing a workbook to Tableau Server the following error occurs:
Publish Failure 
Workbook file is missing or empty

User-added image

 

Environment

  • Tableau Desktop 
  • Tableau Server 

Resolution

Work with your internal IT team to ensure that any proxy, load balancer, firewall or antivirus is configured to allow traffic from Tableau and to route it correctly. 
 

Cause

The publishing request is being blocked or incorrectly routed by a third party software such as a proxy, load balancer or firewall. 
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