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"Error processing the request" When Connecting to Excel file


Published: 07 Aug 2018
Last Modified Date: 08 Jul 2019

Issue

When attempting to connect to an Excel file in Tableau Prep a "Error Processing Request" message is received. or output files are unable to complete. 

Environment

Tableau Prep 2018.2.2 or newer

Cause

This behavior is related to a known issue with ID 798785 which was fixed in Tableau Prep 2019.2.3.
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