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Error "Problem with IO: {0}" when a certain user runs a certain flow


Published: 15 May 2019
Last Modified Date: 14 Jul 2021

Issue

Error "Problem with IO: {0}" may occur upon running a flow, when the data source is an Excel file and it is stored in a file sharing server.
 

Environment

  • Tableau Prep 2019.1.1
  • Windows 10
  • Excel

Resolution

A possible workaround:
Copy the Excel files from file sharing server to local PC, and edit the flow's datasource to connect to Excel files in local PC.

Cause

This issue is under investigation.
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