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Error "NO_POOLED_AGENTS_ASSIGNED" Refreshing Cloud File Data Source (Google Drive, Dropbox, Box, OneDrive) Using Tableau Bridge


Published: 25 May 2023
Last Modified Date: 31 May 2023

Issue

When attempting to refresh a data source that has a Cloud file connection using Tableau Bridge, the following error may occur: 

NO_POOLED_AGENTS_ASSIGNED
domainErrorCode=330209

Environment

  • Tableau Bridge
  • Google Drive
  • Box
  • One Drive and SharePoint Online
  • Dropbox

Resolution

Use one of the resolution options in Error "NO_POOLED_AGENTS_ASSIGNED" Refreshing Pooled Bridge Data Sources.

For Option 1 in the above article, use the following domains for the Private Network Allowlist:
  • Google Drive - www.googleapis.com
  • Box -  api.box.com
  • One Drive and SharePoint Online - graph.microsoft.com
  • Dropbox - content.dropboxapi.com

Cause

The server address for each connection used by the data source needs to be configured for the same pool in the allowlist registry.
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