Issue
When trying to refresh an Athena extract, connect live, or republish an affected data source, the following errors occur:
Missing password. Invalid username or password.
Or
Tableau can't publish a live connection to Athena..
Last Modified Date: 16 Jun 2023
Environment
- Tableau Cloud 2023.2
- Amazon Athena
Resolution
Edit, Re-Publish and Embed Credentials Using Tableau Cloud
Live Connections
- Login to Tableau Cloud in a web browser.
- Navigate to an impacted Athena data source or workbook.
- Select Edit Workbook, or Edit Data Source.
- Re-enter your credentials when prompted, select the data source and Edit Connection.
- Enter your password and select Sign In.
- Select Publish, and ensure the Embed credentials box is selected.
- Select Publish.
Extracted Connections
- Login to Tableau Cloud in a web browser.
- Navigate to an impacted Athena data source or workbook.
- Select Edit Workbook, or Edit Data Source.
- Select the data source and select Edit Data Source, then Edit Connection.
- Enter your password and select Sign In.
- Select Publish, and ensure the Embed credentials box is selected.
- Select Publish.
Cause
This error is under investigation by the Tableau Development Team and can be viewed on the Salesforce Known Issue website under W-13514238.Thank you for providing your feedback on the effectiveness of the article.
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