KNOWLEDGE BASE

Error "Missing Authentication Token" When Publishing a Workbook that has a Live Snowflake Connection


Published: 07 Dec 2018
Last Modified Date: 06 Sep 2019

Issue

When attempting to publish a workbook that has a live Snowflake database connection, a new browser tab opens and the following error might occur:

{"message":"Missing Authentication Token"}

Environment

  • Tableau Server 2018.3
  • Windows 10
  • Snowflake

Resolution

Open the workbook in Tableau Desktop, navigate to Data at the top menu bar and the data source name. In the data connection window, enter the database password. Then, publish the workbook to Tableau Server again. 

Cause

The issue of the database credentials not being retained with the workbook.
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