Issue
When connecting to an Excel data source, the following error may occur:Microsoft JET database error 0x80004005: Unexpected error from external database driver(1).
Last Modified Date: 04 May 2018
Microsoft JET database error 0x80004005: Unexpected error from external database driver(1).
Environment
- Tableau Desktop
- Tableau Server
- Windows
Resolution
Work with your IT team to ensure that the latest updates for the Windows operating system have been installed. For more information, see:Cause
Windows security update kb4041678 released on October 10, 2017 inadvertently affected the Microsoft JET Database Engine. A further update was released on November 14, 2017 to address this issue. For more information, see “Unexpected error from external database driver (1). (Microsoft JET Database Engine)” after applying October security updates.Thank you for providing your feedback on the effectiveness of the article.
Open new Case
Continue Searching
Knowledge Base
Community
Product Help
Training and Tutorials