KNOWLEDGE BASE

Error: "Legacy identity store mode is only supported" running tsm authentication legacy-identity-mode enable


Published: 28 Sep 2023
Last Modified Date: 30 Oct 2023

Issue

When attempting to run the command tsm authentication legacy-identity-mode enable, the following error might occur

Legacy identity store mode is only supported.

Environment

  • Tableau Server 2023.1

Resolution

As a workaround, use the following commands to enable legacy identity mode on Tableau Server:

tsm configuration set -k wgserver.authentication.legacy_identity_mode.enabled -v true
tsm pending-changes apply
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