Issue
After the owner of a virtual connection extract is changed and the original owner is removed from a site, scheduled refresh tasks of the extract may fail with the following error:
java.lang.NullPointerException
Last Modified Date: 31 Jan 2023
Environment
- Tableau Cloud
- Virtual Connection Extract
Resolution
As a possible workaround, the current owner of the virtual connection can delete and re-create the scheduled task for the virtual connection:- Sign in to Tableau Cloud in a browser.
- Navigate to the Scheduled Tasks tab of the affected virtual connection.
- Take note of the current task configuration.
- Delete the existing task: Select the check box for the task > Actions > Delete.
- Re-create the scheduled task.
Cause
This issue is currently under investigation.Additional Information
Schedule Extract Refreshes for a Virtual ConnectionThank you for providing your feedback on the effectiveness of the article.
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