KNOWLEDGE BASE

Error "Internet communication error: Transferred a partial file [...]. Unable to Create Extract" When Creating an Extract in Tableau Desktop


Published: 28 Aug 2019
Last Modified Date: 31 Dec 2019

Issue

When creating an extract in Tableau Desktop for a published extract, the following error might occur:

"Internet communication error: transferred a partial file (<server name>). Unable to Create Extract"

Environment

Tableau Desktop

Resolution

  1. Create a local copy of the published data source by right-clicking the published data source in the Data pane, and then selecting Create Local Copy.
  2. Create the extract with the local copy, instead of the published data source by right-clicking the local copy, and selecting Extract Data.

Additional Information

There isn't a limit on the number of rows when creating the extract, however, it can be resource intensive and if the resources on the machine creating the extract can't handle it, it may error out.
Did this article resolve the issue?