Error "Internal Server Error" When Publishing After Upgrade
Published: 06 Oct 2017 Last Modified Date: 11 Aug 2020
Issue
When your try to publish a workbook to Tableau Server, the message "Internal server error" occurs.
Additionally, the following error can be found in the Tableau Server Vizportal logs:
Extract engine not configured
Environment
Tableau Server
Worker node decommissioned prior to upgrade
Decommissioned worker node still on the network with the same name.
Resolution
Rename or shut down the worker node that was decommissioned prior to the upgrade to Tableau Server.
Additional Information
To determine whether the decommissioned worker node might be the issue, search Tableau Server logs for decommissioned worker node's name and IP address.