Error: "Incorrect username or password for this data source..." When Failing to "Test connection" in Tableau Bridge
Published: 28 Feb 2017
Last Modified Date: 19 Jul 2017
IssueWhen clicking "Test connection" in Tableau Bridge after entering data source credentials, the following error might occur:
"Incorrect username or password for this data source. Confirm that you have the appropriate permission and re-enter your credentials".
However, subsequent refreshes (either scheduled or Run Now) complete successfully.
- Tableau Online
- Tableau Bridge
- SQL-based data source using Initial SQL or Custom SQL
- Click OK on the error message.
- Save the connection.
- Refresh the extract.
CauseTableau Bridge produces a false error during testing when Initial SQL or Custom SQL is used.
Additional InformationWhen using a MySQL standard connection (no Custom SQL) the "test connection" function works as expected.