Error "HybridDialog JS is not responding across webchannel. Aborting show" Occurs When Publishing Workbooks from Tableau Desktop to Tableau Server

Published: 28 Oct 2020
Last Modified Date: 26 Mar 2022


When publishing workbooks from Tableau Desktop, the following error and error code will display:

Error message: HybridDialog JS is not responding across webchannel. Aborting show
Error Code: 2B2D38E4


  • Tableau Desktop
  • Tableau Server


Option 1

Publish from another environment which has more sufficient resource. Publishing from the Tableau Server environment would be a good choice if the OS is Windows.

Option 2 

If the version is later than 2020.2.2, attempt to upload the workbook to a site instead of publishing. For more information, see Upload Workbooks to a Tableau Site

Option 3

Reduce the complexity or the amounts of worksheets.


This issue is always confirmed when publishing a workbook that includes a huge amount of worksheets or high complexity. 
The root cause could be related to the lack of resources (CPU or memory) of the local environment.
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