"Error getting archive file info (0)" When Opening Packaged Workbook
Published: 04 Sep 2017
Last Modified Date: 13 Dec 2017
IssueWhen opening a packaged workbook (.twbx) that contains additional files to a data source, the folllowing error might occur:
Error getting archive file info (0)
- Tableau Desktop 10.0 and later versions
- Cross Database Join
Upgrade to Tableau Desktop 10.4.2 ; 10.3.6 or 10.2.8. For more information, see Upgrading Tableau Desktop in Tableau Help.
As a possible workaround:
- Create a new datasource connection and manage cross database join among all data sources at once.
- Then replace the old data connection with the new data source connection.
CauseThis behavior is related to a known issue (ID: 687398) which has been fixed in a recent release of Tableau Desktop.