"Error getting account summaries" when selecting metrics including Japanese on Google Analytics 4 connector

Published: 13 Sep 2023
Last Modified Date: 13 Sep 2023


When trying to connect to Google Analytics 4, if you select a Metric including Japanese or CJK characters such as below:
User-added image

You will see the error below:
Error getting account summaries
Error status: 400, {
  "error": {
    "code": 400,
    "message": "Metric names must only contain letters, numbers, or _. Received a metric name = user_conversion_rate[日本語文字列]",
    "status": "INVALID_ARGUMENT"
User-added image


  • Tableau Desktop
  • Google Analytics 4


Google Analytics 4 API does not support Metric names with CJK characters.

Additional Information

GA4 Query Explorer shows the same error. *GA4 Query Explorer is provided by Google.
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