Error "GetOAuthUsername caught exception processing specs" Publishing Workbook

Published: 18 Oct 2014
Last Modified Date: 14 Aug 2020


When publishing a workbook to Tableau Online, the following error might occur: 
An error occurred when publishing the workbook. 
GetOAuthUsername caught exception processing specs 
Response code: 500 


  • Tableau Online


The CA certificate necessary to publish to Tableau Online cannot be located on the Tableau Desktop computer. 

Additional Information

The following error can be found in the Tableau Desktop logs: 
NetworkReply::sslCtxCallback: failed to add certificate 'Microsoft Root Certificate Authority 2011' from store 'Root'"

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