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Error: Function flxActAppActivationSend returned error (50018, 41145, 31) LM_TS_SEND_RECEIVE LM_TS_SEND_RECEIVE while offline activate Tableau Desktop


Published: 31 Aug 2021
Last Modified Date: 06 Sep 2021

Issue

When trying to offline activate the Tableau Desktop, the following error occurs:

Function flxActAppActivationSend returned error (50018, 41145, 31) LM_TS_SEND_RECEIVE
LM_TS_SEND_RECEIVE 

Environment

  • Tableau Desktop
  • Windows 10

Resolution

Contact your IT team to configure and manually block the connection to https://licensing.tableau.com:443 
 

Additional Information

This might occur if the Tableau Desktop is installed in a cloud platform. 

Note: If you're performing the offline activation process because of firewall or proxy restrictions, you might not be prompted to save the activation file. In that case, manually disconnect the computer from the network and then restart this procedure so that you can be prompted to save the activation file.

 
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