Error "Error from the Impala Thrift API: SSL_CTX_load_verify_locations" Connecting to Impala with TDC

Published: 17 May 2016
Last Modified Date: 15 Jun 2017


When opening a workbook with a connection to, or creating an extract of, an SSL-enabled Impala data source using a TDC file, the following error might occur:

[Cloudera][ImpalaODBC(100) Error from the Impala Thrift API: SSL_CTX_load_verify_locations: No such process; no such file; system lib


  • Tableau Server
  • Cloudera Hadoop Hive


Verify that the TDC files on both the computer running Tableau Desktop and the computer running Tableau Server are configured with the same folder path for the SSL certificate and the same file name of the .pem certificate.


The backgrounder process requires the TDC files to be identically matched when using odbc-connect-string-extras customization.
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