KNOWLEDGE BASE

Error "Flow run id <ID> was invalid or status was not found." Running Large Flows in Tableau Cloud After 2023.3 Release


Published: 13 Nov 2023
Last Modified Date: 18 Jan 2024

Issue

When attempting to run a large flow in Tableau Cloud, the following error occurs: 

Flow run id <ID> was invalid or status was not found.

Environment

  • Tableau Cloud
  • Prep Flows

Resolution

Use the below options to workaround the issue:

Option 1

Reduce the complexity and size of the flow:

  1. Remove all of the columns you don't need in each input node. 
  2. Shrink the field data you don't plan on using (filter using a calculation, selected value, wildcard match, null values).
  3. Avoid Custom SQL as it bypasses our query processor which optimizes for performance.
  4. If joining static flat files with databases, move the flat file data into the database and do the join there instead of in Prep. 
  5. Move filters, aggregates before the join to shrink the table and help performance during the join step.
  6. Add aggregate steps when possible to reduce multiple values down to a single value.

Option 2

Split the flow up into multiple smaller flows and use the outputs as inputs for a final flow. Utilize linked tasks to run the final flow after the initial flows have completed. See Schedule linked tasks for more information.

Option 3

Run the flow manually in Prep Builder and then republish the flow to Tableau Cloud.

Cause

This issue is under investigation by the Tableau Development team and is Known Issue with ID W-14741799
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